When she finally did calls he was rude and confrontational. It took her three weeks to finally call me back after leaving several messages. I followed up with her trying to get her on the phone. I left me Cell number for her to call me and we departed. I was told that only the owner could resolve this and she called her on the phone. I asked that if you canвЂ™t find them then I asked for a refund. It is a bit of a challenge since they donвЂ™t label them. When we got their they couldnвЂ™t find the items that we made. Life is a bit crazy sometimes so getting back to their location to pick up the items that were made by the kids. This is where the fun stopped and the nightmare began.

They had a great time and enjoyed making some special items. My wife took the kids here for a little afternoon fun. If you plan on visiting this location, provide them with precise instructions on what you want, including a thorough walk-вЂ‹through. I wonвЂ™t be returning to this location due to their poor service and cautiousness for peopleвЂ™s art pieces. My finished piece had blocked holes! So much for my effort and time making sure that thereвЂ™s no excessive paint on my piece. Glossing and the kiln is part of the facilities fee, but I would had prefer given the options to let them gloss it or do it myself. I made sure that there were no paint covering the holes because I donвЂ™t want paint to block the holes once it was out of the kiln. So when I received the finished, I was very upset because the piece I place had holes on it. She was very annoyed by this time, but I feel if she would have done a thorough walk-вЂ‹through then I wouldnвЂ™t be so confused and had as many questions. I noticed the next table over with a small bottle of paint, and again, I approached the lady for the same bottles. When painting your art, you need to do three coats for the color to show up for the finished product. She pointed at the front counter and I picked what I needed. Moments later, I needed a super small brush for detailing and approached her again.

She seemed annoyed when I approached her, then she gave me what I needed. So I picked out my piece and started grabbing paints, when I noticed the colors I needed were unavailable at the shelf, I asked for the same lady for help. I thought that was very unprofessional because I was new, and she couldnвЂ™t possibly expect my friend to explain to me on what to do when it has been years since he has visited. Given his answer, she just walked us to the table and let us be. I came here and the lady at the front desk asked if me and my friend had visited color me mine before but I said no, and my friend said a long time ago.

This includes the use of their brushes, paint, other supplies (stamps, tapes, etc), and they gloss and put it in the kiln for you. You pay for the piece you picked and the usage of their facility, the charge for using their facilities is about $ 12 (donвЂ™t remember exact price, somewhere around $ 10-вЂ‹$ 15). I love the idea of coming with friends and picking out your own art piece to paint. IвЂ™ve heard great deals about this chain, and finally decided to give it a shot.

Color me mine menlo park